Manage the end-to-end prior authorization process by extracting patient data, understanding medical necessity criteria, communicating with providers, and making approval/denial decisions based on learned patterns and guidelines. This significantly reduces administrative burden and speeds up patient access to care. 

Analyze claims, verify member eligibility and policy details, identify coding errors or missing information, and automatically correct minor discrepancies in real-time, leading to faster and more accurate claims processing. 

 Streamline the appeals and grievance process by gathering relevant information, analyzing the case against policy terms, and drafting responses or resolutions, freeing up human staff to focus on more complex or sensitive situations. 

Proactively engage with members, answering complex benefit inquiries, guiding them through healthcare options, explaining claim statuses, and even offering personalized recommendations for preventive care or disease management based on their individual health data and policy. 

Continuously analyze member data, then identify individuals at high risk of developing certain conditions or experiencing adverse health events, triggering proactive outreach and personalized intervention strategies.