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Privacy Policy

Last Updated: November 2025

Your privacy matters. Learn how we collect, use, and protect your information.

Quick Summary

  • We never sell your personal or customer data
  • We don't use client data to train public AI models
  • All data is encrypted in transit and at rest
  • You have the right to access, update, or delete your information
  • We comply with HIPAA, GDPR, and industry regulations

1. Introduction

This Privacy Policy explains how Accelyst, LLC collects, uses, stores, and protects information when individuals access our website, platform, or enterprise AI services. Accelyst provides secure, private, explainable AI solutions designed for regulated industries including healthcare, finance, insurance, government, and enterprise operations.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide

We may collect information you provide directly, including:

  • Name, email address, phone number, and organization
  • Account information (if accounts are created)
  • Documents, files, and workflow data uploaded during use of the platform
  • Information shared during demos, onboarding, support conversations, or events

B. Platform & Workflow Data

To support governance, explainability, and auditability, we may collect:

  • AI model inputs and outputs
  • Workflow logs, rule triggers, approval steps, and decision pathways
  • Confidence levels, exception flags, and audit metadata
  • System usage logs and operational event records

C. Sensitive & Regulated Information

For enterprise clients-especially in healthcare or finance-we may process:

  • Protected Health Information (PHI) under HIPAA
  • Financial statements and regulatory documents
  • Insurance claims or damage information
  • Sensitive operational data

Where required, Accelyst enters Business Associate Agreements (BAAs) or Data Processing Agreements (DPAs).

D. Automatically Collected Information

Our website may automatically collect:

  • Cookies and analytics data
  • IP address, browser type, device information
  • Site usage patterns and referring URLs

This helps us improve performance, security, and user experience.

3. How We Use Information

Accelyst uses information to:

  • Provide and maintain our products and services
  • Operate enterprise AI workflows and decision-support systems
  • Support compliance, governance, and auditability
  • Improve platform performance and troubleshoot issues
  • Communicate with users and provide technical support
  • Meet regulatory, contractual, and legal obligations

✓ We do not sell personal or customer data.

✓ We do not use client data to train public or shared models.

4. Data Storage & Retention

Accelyst stores data in secure, access-controlled environments.

Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Retention

Workflow logs retained as needed for compliance. Custom schedules available.

Protection

Sensitive data receives heightened security controls and access restrictions.

5. How We Share Information

We may share information with:

  • Authorized Accelyst personnel and contractors
  • Infrastructure or hosting providers
  • Enterprise clients (as defined by contract)
  • Regulators, auditors, or authorities when required by law

Important: We never sell or share data with external marketing companies.

Mobile Information & Third-Party Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent information will not be shared with any third parties.

SMS Text Messaging Consent

When you provide a telephone number through our contact forms, you consent to receive SMS text messages from Accelyst. By submitting your phone number, you agree to the following terms:

  • Message frequency may vary based on your inquiry
  • Standard message and data rates may apply
  • Reply STOP to opt out of further messaging at any time
  • Reply HELP for assistance or more information

6. International Data Transfers

Data may be processed in global regions depending on infrastructure needs. Accelyst supports contractual data residency requirements and complies with applicable data transfer regulations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your information
  • Request copies of stored data
  • Restrict certain processing activities
  • Opt out of marketing communications
  • File complaints with regulatory authorities

Contact [email protected] to exercise your rights.

8. Security

Accelyst uses industry-leading security controls including:

Encryption

End-to-end encryption for all data transmission and storage.

Access Control

Role-based access and identity management systems.

Monitoring

Continuous security monitoring and threat detection.

Compliance

SOC2-aligned operational controls and audit trails.

9. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Revised versions will be posted on our website with an updated "Last Updated" date. We encourage you to review this policy regularly.

10. Contact Us

For questions, rights requests, or privacy concerns:

Accelyst, LLC
Email: [email protected]
Address: 400 N Tampa St, 15th Floor
Tampa, FL 33602

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